DEPT. ANONYM / Shipping & tracking

Delivery / Client services

From our door to yours.

DA / 2026

Processing, delivery, tracking and customs guidance—from the moment your order is placed.

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SHIPPING & TRACKING

Destinations

We currently ship to the following destinations: United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore and the United States.

Processing time

Orders are typically processed within 2–5 business days. Once fulfilled, a shipping confirmation email with tracking information is sent.

Shipping time

  • United States: 7–14 business days.
  • Europe: 7–14 business days.
  • Other listed destinations: 7–20 business days.

Delivery estimates can vary with destination and customs processing. Tracking may be checked through 17TRACK; orders in the United States may also be checked through UPS.

Shipping fees

Complimentary shipping applies to orders over $169. Orders under $169 have an international flat-rate shipping charge of $15. Shipping fees are non-refundable when a return is made.

Customs duties & taxes

Import duties and taxes charged during clearance are the customer’s responsibility. The amount depends on the destination country or region and its customs rules.

Support

For delivery questions, contact support@deptanonym.com.

At your service

Considered care,
before and after purchase.