Shipping

COVID-19

In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners, shipping may see delays of up to 5-7 business days. We apologize for any inconvenience and are working hard to get your as soon as we can. Thank you so much for your patience and understanding!

Processing Time

We strive to provide you with the fastest delivery, normally, the whole processing and shipping period will take 7-15 business days. Please take into consideration that some products may take additional time for delivery and processing.

Process after your order is placed

Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

The standard of shipping

We offer free worldwide shipping on orders over $169. For orders under $169, there is an international flat-rate shipping charge of $15.

The payment standard of tariffs

All import duties occurred while packages arriving in destination countries/regions will be afforded by customers. For the amount of customs duty ,it depends on the different country’s customs policy.

What to do if parcel has not reached me within the normal time frame?

We are welcome any email about your confuse including but not limited to order status, shipping problem even information change, we will try our best to response or solve your question as soon as possible. Otherwise, if your order has not arrived within 60 business days, please contact us at [email protected]. We will take immediate remedial actions.

Tracking Your Order

Once you’ve been given a tracking number via email, you can track your order at, https://www.17track.net/

For orders that have reached the USA, https://www.ups.com/

Shipping country

Please allow that there are 1-3 business days delay of shipping time to several countries and areas due to the different merchandise warehouse locations in the world.

The countries and areas we can reach to: